Complaints
The National Park Authority is a public body. Please raise any complaint you may have about our performance with relevant staff.
If you are still not satisfied or believe that there has been maladministration, you may lodge a complaint with the Scottish Public Services Ombudsman (currently Professor Alice Brown). You may do this in person, or through a representative, such as an MSP, local councillor, or any person you consider suitable to represent your interests.
The Scottish Public Services Ombudsman
23 Walker Street
Edinburgh EH3 7HX
Tel: 0800 377 7330
Fax: 0800 377 7331
Email: ask@spso.org.uk
Web: www.spso.org.uk
www.ombudsmanscotland.org.uk (Please note that this link will take you out of the Cairngorms National Park
website. The CNPA does not accept responsibility for the content of this
external site)